frequently asked questions

DO YOU PICK UP AND DELIVER?
CAN I OBTAIN A RESTORATION QUOTE BY SENDING YOU A PICTURE?
DO YOU DO RESTORE WORK WITH FURNITURE OTHER THAN ANTIQUE?
CAN YOU GIVE A ROUGH BALL PARK QUOTE OVER THE PHONE?
WE NEED OUR DINING CHAIRS RECOVERED, DO YOU DO THIS?
HOW LONG DOES IT TAKE TO HAVE FURNITURE RESTORED?
HOW DO WE DROP FURNITURE OFF TO YOU?
DO YOU DO INSURANCE WORK?
DO YOU CHARGE FOR QUOTATIONS?
DO YOU HAVE FABRIC?


DO YOU PICK UP AND DELIVER? Yes, we use a local furniture courier service that is experienced in dealing with antiques and fine furniture. All bookings are made through Aubert Furniture and the couriers are paid directly. We pick up and deliver Sydney wide.

CAN I OBTAIN A RESTORATION QUOTE BY SENDING YOU A PICTURE? Yes, we can quickly provide you with a written quotation from a photo sent to our email address. We ask customers to provide us with two or three good photos. Always include a photo of the whole item not just close ups. With over 25 years experience we have done your restoration many times making it easy to estimate job times and overall cost

DO YOU DO RESTORE WORK WITH FURNITURE OTHER THAN ANTIQUE? Yes, but only if it is a quality solid and well made piece of furniture, normally a reproduction or classic style. With furniture that is other than antique we would have to see a photo first. We welcome any inquiry you may have.

CAN YOU GIVE A ROUGH BALL PARK QUOTE OVER THE PHONE? Yes, but a picture speaks a thousand words. Some people like to us first and follow up with a phone call.

WE NEED OUR DINING CHAIRS RECOVERED, DO YOU DO THIS? Yes, dining table and chair restoration is our most popular restoration and so reupholstering and recovering your dining chairs with new fabric is something we do everyday. Select from fabric samples we have here or we can direct you to a suitable fabric house showroom for an even bigger selection.

HOW LONG DOES IT TAKE TO HAVE FURNITURE RESTORED? This always depends on our workload at the time. We are normally booked out at least 4 weeks in advance and most restoration and repair jobs range between 2 days and 3 weeks to complete. As soon as you're serious about going ahead we put your name and job on the board and give you pick up dates and turn around time.

HOW DO WE DROP OFF FURNITURE TO YOU? All furniture deliveries and pick-ups are done from our large secure storage facility at Kennards Storage in Parramatta which is located just down the road from our workshop. We can meet you there by appointment at any time that suits you 9 to 5 Monday to Friday and Saturday mornings (by appointment only).

DO YOU DO INSURANCE WORK? Yes, we can provide you with a FREE written quotation for you to submit to your insurer. We require good quality photos and a brief description of the damage in your own words. Include furniture pick-up and delivery locations as well so we can include this cost within the quotation if its required. 

DO YOU CHARGE FOR QUOTATIONS? No, all quotations are free of charge. Please note we don’t do house call quotations.

DO YOU HAVE FABRIC? Yes, we have many fabric designs and colours to choose from including classic and contemporary fabric. If you know the type of fabric you want but we don't have it in our standard fabric range we can point you towards the appropriate fabric house showroom. 

slogan