DO YOU PICK UP AND DELIVER? Yes, we use a local furniture courier service that is experienced in dealing with antiques and fine furniture. All bookings are made through Aubert Furniture and the couriers are paid directly. We pick up and deliver Sydney wide.
CAN I OBTAIN A QUOTE BY SENDING YOU A PICTURE? Yes, we can quickly provide you with a written quotation from a photo sent to our email address. We ask customers to provide us with two or three good photos. Always include a photo of the whole item not just close ups. With over 25 years experience we have done your restoration many times making it easy to estimate job times and overall cost.
DO YOU DO WORK WITH FURNITURE OTHER THAN ANTIQUE? Yes, but only if it is a quality solid and well made piece of furniture, normally a reproduction or classic style. With furniture that is other than antique we would have to see a photo first. We welcome any inquiry you may have.
CAN YOU GIVE A ROUGH BALL PARK QUOTE OVER THE PHONE? Yes, but a picture speaks a thousand words. Some people like to us first and follow up with a phone call.
DO YOU GO TO MY HOME TO SEE MY FURNITURE FIRST? No, we simply figure out if it’s the type of thing we would do over the phone or via email and simply arrange to have it picked up and brought to us if you want it restored or repaired, simple!
WE NEED OUR DINING CHAIRS RECOVERED, DO YOU DO THIS? Yes, dining table and chair restoration is our most popular restoration and so reupholstering and recovering your dining chairs with new fabric is something we do everyday. Select from fabric samples we have here or we can direct you to a suitable fabric house showroom for an even bigger selection.
HOW LONG DOES IT TAKE TO HAVE FURNITURE RESTORED? This always depends on our workload at the time. We are normally booked out at least 4 weeks in advance and most restoration and repair jobs range between 2 days and 3 weeks to complete. As soon as you're serious about going ahead we put your name and job on the board and give you pick up dates and turn around time.
DO YOU HAVE A SHOWROOM WHERE WE COULD SEE YOUR WORK? Yes, our showroom is adjacent to our workshop and is by appointment only.
IS YOUR NEW DINING CHAIR RANGE AVAILABE FOR VIEWING? Yes, all the chairs on the web site are displayed in our showroom.
CAN YOUR NEW DINING CHAIRS BE STAINED AND UPHOLSTERED TO MATCH OUR EXISTING TABLE? Yes, we can colour match polish the exposed timber to your table exactly and you can choose any fabric you like from our extensive range.
DO WE HAVE TO MAKE AN APPOINTMENT TO SEE YOU? Yes, because if you turn up out of the blue we may be in the middle of a job and unable to stop to talk to you and your trip is wasted. We can however work around you when we know when you're coming.
WHAT ARE YOUR BUSINESS HOURS? 9 to 5 Monday to Friday and Saturday mornings (by appointment).
DO YOU DO INSURANCE WORK? Yes, and we can provide you with a quotation from a photo as well.
DO YOU CHARGE FOR QUOTATIONS? No, all quotations are free of charge. Please note we don’t do house call quotations.
IS IT HARD TO FIND YOU AT NORTH ROCKS? No, being centrally located in Sydney and near all major motorways makes us easy to get to from anywhere in Sydney in no time at all. If you’re coming from the city simply take the M2 motorway and take the Pennant Hills Rd exit, which is a left turn exit. Then turn right onto North Rocks Rd. Loyalty Rd runs off North Rocks Rd. If you’re coming from the inner-west, take the M4 motorway and James Ruse Drive. The opening of the M7 has made it quick and easy for people from the south of Sydney to get to us in no time at all.
DO YOU SUPPLY SHOPS? No, but we do supply designers and decorators from time to time. Most of the work we do is for the general public.
DO YOU HAVE FABRIC? Yes, we have many fabric designs and colours to choose from including classic and contemporary fabric. If you know the fabric you want but we don't have it in our showroom that's not a problem, as we have accounts with all the major fabric houses.